Frequently Asked Questions
What methods of payment do you accept?
We accept most major credit cards through Paypal payment processing platform. Paypal is a trusted safe secure way to make payments.
How do I access my Downloads?
Your downloads are available on the checkout page, sent to your email address, and in your account if you created one.
Do I have to create an account?
No, you can purchase as a guest. but we recommend signing up to have access to all of your files at any time. having an account also makes sure you will receive special offers.
What is the refund policy?
Due to the digital nature of our products, we do not offer any refunds on digital downloads. All sales are final. If you have any problems, please contact us.
How do I contact the seller about my order, or any question or problem I am having.
Please contact us by clicking on the "Contact Us" link at the top of the page.
How do i open the zip file?
For Windows
- Right-click the .zip folder and choose Extract All.
- Select the location where you want your extracted files to appear and click Extract. Extracting to the desktop make files easier to find but don’t store them here permanently.
- Your extracted files will now appear on your desktop or in whatever location you chose in step two.
For Mac Os
- Double click the .zip folder.
- Locate the new contents in the same location as the .zip folder.
What software programs can open my design?
Our files are designed to be used in Cricut Design Space, Silhouette Studio, Sure Cuts, FlexiSign, Coreldraw, brother scan and cut, Vinyl Master, and lots of other popular software types. Please make sure your cutting or crafting machine is compatible with these files before purchasing.
Do we customize?
Depends on the project, It doesn't hurt to ask (:
Digital Download Legal Agreement?
When you purchase our files at CutorPrintco.com you have unlimited personal use, But you may not resell our files in any Digital Format
What is an SVG file used for?
SVG is a vector graphic format—based on XML and is used to display a variety of graphics on the Web and other environments. Under the hood, SVG documents are nothing more than simple plain text files that describe lines, curves, shapes, colors, and text.
What is better to use SVG or PNG?
SVG is an image file format created specifically for designing two-dimensional vector and vector-raster graphics for websites. SVG supports animation, transparency, gradients, and is easily scalable without losing quality. PNG is a raster image format used for full-color images (mostly photos) in good quality.
What file types does Cricut use?
Cricut is a little simpler since everyone uses the same version of Design Space (for Cricut Explore One, Air, and Cricut Maker) In Cricut Design Space, you can use the following file types: SVG, PNG, JPG, DXF, GIF, and BMP.
How do I import files into silhouette cameo?
Click File > Import > Import to Library. (Be careful not to pick File > Library > Import...that is a totally different function!) You'll get a pop up window. Navigate to the file on your computer that you'd like to save to your Silhouette Studio library.
Can Silhouette Studio open SVG files?
One of the great features of Silhouette Studio Designer Edition is the ability to import SVG files. A SVG file, short for scalable vector graphic, can be resized large or small without losing quality. I love SVG files because they can be used with almost every cutting software.
Can you use PNG files in silhouette?
You can use your own images created in other programs with the Silhouette. The Silhouette Studio® software program is able to use external images that are in a basic raster image format (such as PNG, JPG, BMP, GIF, and TIF file types). These files can be opened through the File > Open option.
How do i separate in silhouette?
In the send tab of the Silhouette Studio software, click on “Action,” and then under “Action by” select Fill. This will separate your design into different layers based on the fill color of each shape (see the image below). You can also separate by line color using the Action by Line option.
How do you use two colors in cricut?
You can do this by holding down your shift key and then clicking on each element with your mouse. Then, right-click and choose group. So, in this example, if you're grouping the green elements, you would hold down shift and click on the letters YOUROWN, then right-click and choose group. Repeat with all the colors.
How do you ungroup SVG files in Cricut Design Space?
- Select the image and.
- Click the Ungroup button on the “Layers” panel.